1. Introduction

Pinkie Studio Ltd (“we,” “our,” “us”) values the privacy of our customers and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website and services.

2. Information We Collect

We collect both personal and non-personal information from you when you interact with our website:

• Personal Information: This includes your name, email address, shipping address, billing address, and payment details, which are collected when you place an order or create an account.
• Non-Personal Information: We may collect data about your device, browser, IP address, and other information related to how you interact with our website through cookies and similar technologies.

3. How We Use Your Information

We use your information to:

• Process Orders: Your personal information is essential for processing and fulfilling your orders, including shipping the products and sending order updates.
• Customer Support: We may use your information to communicate with you regarding your order, respond to inquiries, and offer customer support.
• Marketing: With your consent, we may send you promotional emails and offers. You can opt out of these communications at any time by clicking the unsubscribe link in the email or contacting us directly.
• Website Improvement: Non-personal data helps us to improve our website’s functionality and user experience by understanding how users interact with the site.

4. How We Share Your Information

We may share your information with third-party service providers to assist with order fulfillment, payment processing, and shipping. These third parties are only permitted to use your information for the services they provide to us and are required to protect your data.

We do not sell or rent your personal information to any third parties.

5. Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and track site usage. You can choose to accept or decline cookies through your browser settings. Please note that some website functionality may be affected if cookies are disabled.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.

7. Your Rights

As a customer, you have the following rights:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You may update or correct your personal information if it is inaccurate or incomplete.
• Deletion: You may request the deletion of your personal information, subject to certain legal exceptions.
• Opt-Out: You can opt out of receiving marketing communications from us at any time.

To exercise these rights, please contact us at support@thefluffyones.com.

8. Retention of Data

We will retain your personal information for as long as it is necessary to fulfill the purposes for which it was collected, including complying with legal and regulatory requirements.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies before providing any personal information.

10. Children’s Privacy

Our website is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we may have collected information from a child, please contact us immediately.

11. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Pinkie Studio Ltd
Email: support@thefluffyones.com